Privacy Policy

1. Commitment to Privacy

Transport Waimate Limited ("we", "us", or "our") is committed to protecting the privacy of our customers. This policy outlines how we collect, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

2. Information We Collect

To provide our transport and cartage services, we collect personal information that you provide directly to us through our website. This includes your name, business name, email address, phone number, and service location.

We collect this data solely for the purpose of understanding your requirements, providing accurate quotes, and coordinating logistics for your transport needs.

3. How We Use Your Information

Your information is used strictly for operational purposes: to respond to your enquiries, provide quotes, coordinate transport logistics, and communicate with you regarding your service requirements.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Third-Party Service Providers

We share specific personal information with trusted third-party providers only as necessary to fulfill our service commitments:

• PocketBase: Used for the secure storage and management of our business and enquiry records.
• Resend: Used to send automated enquiry confirmations and project communications.

5. Security and Storage

We take all reasonable steps to protect your data from unauthorized access, loss, or disclosure. All business records are stored securely within our private infrastructure, and sensitive credentials are kept in server-side environment configurations.

6. Your Rights

Under the Privacy Act 2020, you have the right to request access to any personal information we hold about you, or to request a correction if you believe the information is inaccurate.

To make a request, or if you have any questions regarding your data, please contact Transport Waimate Limited directly via the phone number or email address provided on our website.